YOUR SOLUTION TO IT WORKFORCE SHORTAGE
THE UNAVAILABILITY OF IT SPECIALISTS AFFECTS ALL ORGANIZATIONS IN QUEBEC. RECRUITMENT, MANAGEMENT, TRAINING AND RETENTION OF RESOURCES HAVE BECOME A BURDEN, WASTING TIME AND MONEY FOR COMPANIES. IN RESPONSE TO THIS ISSUE, RÉFÉRENCE SYSTÈMES HAS DEVELOPED A NEW SERVICE CALLED “THE MIRADOR”.
MORE THAN 20 SPECIALISTS AT YOUR SERVICE
THE MIRADOR IS A TEAM OF MORE THAN TWENTY (20) SPECIALISTS WHOSE MISSION IS TO ENSURE THE SECURITY OF YOUR ENTIRE IT INFRASTRUCTURE, THE CONTINUITY OF YOUR DAILY BUSINESS AND USER SUPPORT.
OUR TECHNICIANS BENEFIT FROM THE LATEST TECHNOLOGIES FOR MONITORING, AND MANAGING INCIDENTS AND REQUESTS.
DO YOU DESPERATELY NEED SPECIALISTS IN SERVERS, VIRTUALIZATION, TELECOMMUNICATIONS, TELEPHONY, CYBERSECURITY, WIRED AND WIRELESS NETWORKS AND OFFICE TOOLS? CONTACT US TODAY!
OUR TEAM HAS THE LATEST CERTIFICATIONS FROM THE LEADING MANUFACTURERS:
And many others!
IT’S LIKE HAVING YOUR OWN IT DEPARTMENT, WITHOUT THE INCONVENIENCE!
Our services
- REAL TIME MONITORING
- REMOTE AND/OR ONSITE SUPPORT
- HELPDESK
- UPDATES MANAGEMENT
- ANTIVIRUS MANAGEMENT AND SUPPORT
- CONFIGURATION AND INSTALLATION MANAGEMENT
- SECURITY, POLICIES AND ACCESS MANAGEMENT
- WARRANTY MANAGEMENT
- SCHEDULED PREVENTIVE MAINTENANCE
- BACKUP MANAGEMENT INCLUDING ONE RESTORE TEST PER YEAR
- BACKUP POWER SUPPLY (UPS) SUPPORT
- DOCUMENTATION OF INTERVENTIONS
- THIRD-PARTY SUPPLIER MANAGEMENT
- REPORTS, PERIODIC MEETINGS AND PROJECTS FOLLOW-UP
24/7 SERVICE
FOR MORE THAN 25 YEARS, OUR TEAM OF 50 DEVELOPERS, COMPUTER TECHNICIANS AND CONSULTANTS HAVE ALLOWED REFERENCE SYSTEMS TO SUPPORT HUNDREDS OF ORGANIZATIONS IN THEIR TECHNOLOGICAL CHOICES, WHETHER WITH CONVENTIONAL, WEB OR MOBILE APPLICATIONS, TECHNOLOGICAL INFRASTRUCTURE AND THEIR IMPLEMENTATION AND SUPPORT. WE ARE ABLE TO OPERATE ANYWHERE IN QUEBEC, CANADA AND THE UNITED STATES.