{"id":46,"date":"2022-08-08T15:53:18","date_gmt":"2022-08-08T13:53:18","guid":{"rendered":"https:\/\/mirador.support\/en\/?page_id=46"},"modified":"2023-11-07T16:10:28","modified_gmt":"2023-11-07T15:10:28","slug":"home","status":"publish","type":"page","link":"https:\/\/mirador.support\/en\/","title":{"rendered":"Home"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.17.6″ _module_preset=”default” background_image=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/onde-1880px.png” background_position=”top_right” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”0px||||false|false” custom_padding=”2%|5%|5%|5%|false|true” custom_padding_tablet=”2%|5%|5%|5%|false|true” custom_padding_phone=”2%|5%|5%|5%|false|true” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/2022-mirador-logo-english-2-coulours.svg” title_text=”2022-mirador-logo-english-2-coulours” show_bottom_space=”off” _builder_version=”4.17.6″ _module_preset=”default” max_width=”50vw” max_width_tablet=”70vw” max_width_phone=”80vw” max_width_last_edited=”on|phone” animation_style=”slide” animation_direction=”top” animation_duration=”1250ms” animation_starting_opacity=”100%” global_colors_info=”{}”][\/et_pb_image][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/header-reference-exclusive-english.svg” title_text=”header-reference-exclusive-english” url=”https:\/\/reference.ca\/” url_new_window=”on” show_bottom_space=”off” _builder_version=”4.17.6″ _module_preset=”default” max_width=”50vw” max_width_tablet=”70vw” max_width_phone=”80vw” max_width_last_edited=”on|phone” custom_margin=”||3%||false|false” custom_margin_tablet=”||5%||false|false” custom_margin_phone=”||7%||false|false” custom_margin_last_edited=”on|tablet” animation_style=”slide” animation_direction=”top” animation_duration=”1250ms” animation_starting_opacity=”100%” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”7vw” header_line_height=”9vw” custom_margin=”||0px||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|desktop” animation_style=”slide” animation_direction=”left” animation_duration=”1250ms” animation_intensity_slide=”20%” header_font_size_tablet=”6.5vw” header_font_size_phone=”9vw” header_font_size_last_edited=”on|desktop” header_line_height_tablet=”9vw” header_line_height_phone=”12vw” header_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

YOUR SOLUTION TO IT WORKFORCE SHORTAGE<\/h1>\n

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THE UNAVAILABILITY OF IT SPECIALISTS AFFECTS ALL ORGANIZATIONS IN QUEBEC. RECRUITMENT, MANAGEMENT, TRAINING AND RETENTION OF RESOURCES HAVE BECOME A BURDEN, WASTING TIME AND MONEY FOR COMPANIES. IN RESPONSE TO THIS ISSUE, R\u00c9F\u00c9RENCE SYST\u00c8MES<\/a> HAS DEVELOPED A NEW SERVICE CALLED \u201cTHE MIRADOR\u201d<\/a>.<\/o:p><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” header_2_font=”|600|||||||” header_2_font_size=”3vw” header_2_line_height=”4vw” custom_margin=”||0px||false|false” custom_padding=”||2%||false|false” custom_padding_tablet=”||2%||false|false” custom_padding_phone=”||2%||false|false” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”left” animation_duration=”1250ms” animation_intensity_slide=”20%” header_2_font_size_tablet=”4.5vw” header_2_font_size_phone=”6.5vw” header_2_font_size_last_edited=”on|tablet” header_2_line_height_tablet=”6.5vw” header_2_line_height_phone=”9vw” header_2_line_height_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

MORE THAN 20 SPECIALISTS AT YOUR SERVICE<\/o:p><\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”|||on|||||” text_font_size=”20px” text_letter_spacing=”0.2em” header_3_font=”|600|||||||” header_3_text_color=”#D6191B” header_3_font_size=”20px” header_3_letter_spacing=”0.2em” header_3_line_height=”2em” text_orientation=”justified” custom_margin=”||4%||false|false” custom_margin_tablet=”||4%||false|false” custom_margin_phone=”||4%||false|false” custom_margin_last_edited=”on|desktop” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” text_letter_spacing_tablet=”0.2em” text_letter_spacing_phone=”0.1em” text_letter_spacing_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”1.6em” text_line_height_last_edited=”on|phone” header_3_font_size_tablet=”18px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|phone” text_orientation_tablet=”left” text_orientation_phone=”left” text_orientation_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

THE MIRADOR IS A TEAM OF MORE THAN TWENTY (20) SPECIALISTS WHOSE MISSION IS TO ENSURE THE SECURITY OF YOUR ENTIRE IT INFRASTRUCTURE, THE CONTINUITY OF YOUR DAILY BUSINESS AND USER SUPPORT.<\/o:p><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” header_2_font=”|600|||||||” header_2_font_size=”3vw” header_2_line_height=”4vw” header_3_font=”|600|||||||” header_3_font_size=”30px” header_3_line_height=”1.4em” custom_margin=”||0px||false|false” custom_padding=”||2%||false|false” custom_padding_tablet=”||2%||false|false” custom_padding_phone=”||2%||false|false” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”left” animation_duration=”1250ms” animation_intensity_slide=”20%” header_2_font_size_tablet=”4.5vw” header_2_font_size_phone=”6.5vw” header_2_font_size_last_edited=”on|tablet” header_2_line_height_tablet=”6.5vw” header_2_line_height_phone=”9vw” header_2_line_height_last_edited=”on|desktop” header_3_font_size_tablet=”24px” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

OUR TECHNICIANS BENEFIT FROM THE LATEST TECHNOLOGIES FOR MONITORING, AND MANAGING INCIDENTS AND REQUESTS.<\/o:p><\/span><\/h3>\n

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DO YOU DESPERATELY NEED SPECIALISTS IN SERVERS, VIRTUALIZATION, TELECOMMUNICATIONS, TELEPHONY, CYBERSECURITY, WIRED AND WIRELESS NETWORKS AND OFFICE TOOLS? CONTACT US TODAY!<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/mirador.support\/en\/#contact” button_text=”contact-us” _builder_version=”4.17.6″ _module_preset=”default” custom_button=”on” button_text_size_tablet=”” button_text_size_phone=”12px” button_text_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_video src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/mirador-video-verticale-header-nb.mp4″ src_phone=”https:\/\/mirador.atlante.info\/wp-content\/uploads\/2022\/07\/video-verticale-header-nb-360×640-1.mp4″ src_last_edited=”off|desktop” module_class=”reference-systemes-video-autoplay” _builder_version=”4.17.6″ _module_preset=”default” transform_rotate=”0deg|0deg|345deg” max_width=”90%” max_width_tablet=”50%” max_width_phone=”60%” max_width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”35%||||false|false” custom_margin_tablet=”0%||5%||false|false” custom_margin_phone=”0%||||false|false” custom_margin_last_edited=”on|phone” animation_style=”slide” animation_direction=”right” animation_duration=”1250ms” animation_intensity_slide=”20%” border_radii=”on|30px|30px|30px|30px” border_width_all=”0.3vw” border_color_all=”#3C3C3B” global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover=”0deg|0deg|345deg” transform_rotate__hover_enabled=”on|hover” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” width=”100%” max_width=”100%” module_alignment=”center” custom_padding=”3%||0px||false|false” custom_padding_tablet=”4%||||false|false” custom_padding_phone=”6%||||false|false” border_width_top=”2px” border_color_top=”#D6191B” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”|700||on|||||” text_text_color=”#D6191B” header_3_font=”|600|||||||” header_3_text_align=”center” header_3_text_color=”#D6191B” header_3_font_size=”40px” header_3_line_height=”1.4em” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”||2px|||” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” text_font_size_tablet=”18px” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone” text_letter_spacing_tablet=”” text_letter_spacing_phone=”” text_letter_spacing_last_edited=”on|desktop” text_line_height_tablet=”” text_line_height_phone=”” text_line_height_last_edited=”on|phone” header_3_text_align_tablet=”center” header_3_text_align_phone=”center” header_3_text_align_last_edited=”on|desktop” header_3_font_size_tablet=”32px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” header_3_letter_spacing_tablet=”” header_3_letter_spacing_phone=”” header_3_letter_spacing_last_edited=”on|phone” header_3_line_height_tablet=”1.4em” header_3_line_height_phone=”1.4em” header_3_line_height_last_edited=”on|desktop” text_orientation_tablet=”center” text_orientation_last_edited=”off|tablet” global_colors_info=”{}”]<\/p>\n

OUR TEAM HAS THE LATEST CERTIFICATIONS FROM THE LEADING MANUFACTURERS:<\/o:p><\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.17.4″ _module_preset=”default” width=”100%” max_width=”1280px” module_alignment=”center” custom_padding=”||0px||false|false” custom_padding_tablet=”1%||||false|false” custom_padding_phone=”||3%||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” custom_css_main_element=”display: flex;||align-items: center;” global_colors_info=”{}”][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/microsoft-logo-vector.png” title_text=”microsoft-logo-vector” url=”https:\/\/www.microsoft.com\/en-ca\/” url_new_window=”on” align=”center” _builder_version=”4.17.6″ _module_preset=”default” custom_margin=”|4%||4%|false|true” global_colors_info=”{}”][\/et_pb_image][et_pb_image 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text_orientation=”center” text_font_size_tablet=”26px” text_font_size_phone=”18px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

And many others!<\/p>\n

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I<\/span>T\u2019S LIKE HAVING YOUR OWN IT DEPARTMENT, WITHOUT THE INCONVENIENCE!<\/o:p><\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” module_id=”services” _builder_version=”4.19.0″ _module_preset=”default” background_enable_color=”off” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”0px||||false|false” custom_padding=”4%|5%|0px|5%|false|true” custom_padding_tablet=”5%|5%|5%|5%|true|true” custom_padding_phone=”10%||10%||true|true” global_colors_info=”{}” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font_size=”20px” link_font=”|700|||||||” link_text_color=”#D6191B” ul_font=”|||on|||||” ul_text_align=”left” ul_font_size=”20px” ul_letter_spacing=”0.2em” ul_line_height=”2em” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”4vw” header_3_font=”|700|||||||” header_3_text_align=”center” header_3_text_color=”#3C3C3B” header_3_font_size=”40px” header_3_line_height=”1.4em” header_4_text_align=”center” header_4_font_size=”36px” header_4_line_height=”1.4em” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” ul_font_size_tablet=”18px” ul_font_size_phone=”16px” ul_font_size_last_edited=”on|phone” ul_letter_spacing_tablet=”0.2em” ul_letter_spacing_phone=”0.1em” ul_letter_spacing_last_edited=”on|phone” ul_line_height_tablet=”2em” ul_line_height_phone=”1.6em” ul_line_height_last_edited=”on|phone” header_2_font_size_tablet=”6vw” header_2_font_size_phone=”9vw” header_2_font_size_last_edited=”on|desktop” header_3_text_align_tablet=”center” header_3_text_align_phone=”center” header_3_text_align_last_edited=”on|tablet” header_3_font_size_tablet=”36px” header_3_font_size_phone=”28px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”32px” header_4_font_size_phone=”28px” header_4_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″ animation_intensity_slide=”22%”]<\/p>\n

Packages available<\/strong><\/h2>\n

Contact us, on our toll-free line to speak with an advisor<\/strong> – 877-535-0997<\/a><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” module_id=”services” _builder_version=”4.19.0″ _module_preset=”default” background_enable_color=”off” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”0px||||false|false” custom_padding=”2%|5%|2%|5%|false|true” custom_padding_tablet=”0%|5%|2%|5%|false|true” custom_padding_phone=”0%||4%||false|true” global_colors_info=”{}” locked=”off”][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/mirador-service-sentinelle-reference-systeme.png” title_text=”mirador-service-sentinelle-reference-systeme” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.19.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|tablet” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|tablet” height=”90px” height_tablet=”80px” height_phone=”60px” height_last_edited=”on|phone” hover_enabled=”0″ module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ animation_style=”slide” animation_direction=”left”][\/et_pb_image][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font_size=”20px” ul_font=”|||on|||||” ul_text_align=”left” ul_font_size=”20px” ul_letter_spacing=”0.2em” ul_line_height=”2em” header_3_font=”|700|||||||” header_3_font_size=”40px” header_3_line_height=”1.4em” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” ul_font_size_tablet=”18px” ul_font_size_phone=”16px” ul_font_size_last_edited=”on|phone” ul_letter_spacing_tablet=”0.2em” ul_letter_spacing_phone=”0.1em” ul_letter_spacing_last_edited=”on|phone” ul_line_height_tablet=”2em” ul_line_height_phone=”1.6em” ul_line_height_last_edited=”on|phone” header_3_font_size_tablet=”32px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

    \n
  • Proactive real-time monitoring of supported elements.<\/li>\n
  • Access to a technician on call 24 hours a day, 7 days a week.<\/li>\n
  • Email delivery of alerts to the designated customer manager.<\/li>\n<\/ul>\n

    [\/et_pb_text][et_pb_video src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/mirador-video-verticale-bas-nb.mp4″ src_phone=”https:\/\/mirador.atlante.info\/wp-content\/uploads\/2022\/07\/video-verticale-bas-nb-v2-360×640-1.mp4″ src_last_edited=”off|tablet” module_class=”reference-systemes-video-autoplay” _builder_version=”4.17.6″ _module_preset=”default” max_width=”80%” max_width_tablet=”60%” max_width_phone=”80%” max_width_last_edited=”on|phone” module_alignment=”left” custom_margin=”0%||||false|false” custom_margin_tablet=”0%||5%||false|false” custom_margin_phone=”0%||||false|false” custom_margin_last_edited=”on|phone” animation_style=”slide” animation_direction=”right” animation_duration=”1250ms” animation_intensity_slide=”20%” border_radii=”on|30px|30px|30px|30px” border_width_all=”0.3vw” border_color_all=”#3C3C3B” global_colors_info=”{}” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|tablet”][\/et_pb_video][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/mirador-service-tactique-reference-systeme.png” title_text=”mirador-service-tactique-reference-systeme” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.19.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|tablet” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|tablet” height=”90px” height_tablet=”80px” height_phone=”60px” height_last_edited=”on|phone” hover_enabled=”0″ module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ animation_style=”slide” animation_direction=”bottom”][\/et_pb_image][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font_size=”20px” ul_font=”|||on|||||” ul_text_align=”left” ul_font_size=”20px” ul_letter_spacing=”0.2em” ul_line_height=”2em” header_3_font=”|700|||||||” header_3_font_size=”40px” header_3_line_height=”1.4em” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” ul_font_size_tablet=”18px” ul_font_size_phone=”16px” ul_font_size_last_edited=”on|phone” ul_letter_spacing_tablet=”0.2em” ul_letter_spacing_phone=”0.1em” ul_letter_spacing_last_edited=”on|phone” ul_line_height_tablet=”2em” ul_line_height_phone=”1.6em” ul_line_height_last_edited=”on|phone” header_3_font_size_tablet=”32px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

      \n
    • Proactive real-time monitoring for server(s) and infrastructure(s).<\/li>\n
    • Email delivery of alerts to the designated customer manager.<\/li>\n
    • Access to a technician on call 24 hours a day, 7 days a week.<\/li>\n
    • Remote control of server(s) and infrastructure(s).<\/li>\n
    • Remote intervention.<\/li>\n
    • Management of server(s) and infrastructure(s) updates.<\/li>\n
    • Management and support of antiviruses for server(s).<\/li>\n
    • Management of configurations and installations for server(s) and infrastructure(s).<\/li>\n
    • Management of server(s) security, policies and access.<\/li>\n
    • Management of server(s) and infrastructure(s) guarantees.<\/li>\n
    • Planned preventive maintenance of server(s) and infrastructure(s).<\/li>\n
    • Backup management including one restoration test per year.<\/li>\n
    • Support for emergency power units (UPS).<\/li>\n
    • Monthly intervention report.<\/li>\n<\/ul>\n

      [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/mirador-service-bastion-reference-systeme.png” title_text=”mirador-service-bastion-reference-systeme” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.19.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|tablet” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|tablet” height=”90px” height_tablet=”80px” height_phone=”60px” height_last_edited=”on|phone” hover_enabled=”0″ module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ animation_style=”slide” animation_direction=”right”][\/et_pb_image][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font_size=”20px” ul_font=”|||on|||||” ul_text_align=”left” ul_font_size=”20px” ul_letter_spacing=”0.2em” ul_line_height=”2em” header_3_font=”|700|||||||” header_3_font_size=”40px” header_3_line_height=”1.4em” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” ul_font_size_tablet=”18px” ul_font_size_phone=”16px” ul_font_size_last_edited=”on|phone” ul_letter_spacing_tablet=”0.2em” ul_letter_spacing_phone=”0.1em” ul_letter_spacing_last_edited=”on|phone” ul_line_height_tablet=”2em” ul_line_height_phone=”1.6em” ul_line_height_last_edited=”on|phone” header_3_font_size_tablet=”32px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

        \n
      • Proactive real-time monitoring of server(s), infrastructure(s) and workstation(s).<\/li>\n
      • Email delivery of alerts to the designated customer manager.<\/li>\n
      • Access to a technician on call 24 hours a day, 7 days a week.<\/li>\n
      • Remote control of equipment for server(s), infrastructure(s) and workstation(s).<\/li>\n
      • Remote and\/or on-site intervention.<\/li>\n
      • Management of server(s), infrastructure(s) and workstation(s) updates.<\/li>\n
      • Management and support of server(s) and station(s) antiviruses.<\/li>\n
      • Management of configurations and installations for server(s), infrastructure(s) and station(s).<\/li>\n
      • Management of security, policies and access for server(s), infrastructure(s) and station(s).<\/li>\n
      • Management of guarantees for server(s), infrastructure(s) and workstation(s).<\/li>\n
      • Planned preventive maintenance for server(s), infrastructure(s) and workstation(s).<\/li>\n
      • Backup management including one restoration test per year.<\/li>\n
      • Support for emergency power units (UPS).<\/li>\n
      • Office support for users (Helpdesk).<\/li>\n
      • Management of third-party suppliers.<\/li>\n
      • Monthly intervention report.<\/li>\n
      • Quarterly follow-up meeting with the assigned technician.<\/li>\n
      • Technology monitoring with recommendations based on the evolution of your needs.<\/li>\n
      • Travel included.<\/li>\n
      • Unlimited service calls.<\/li>\n<\/ul>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” make_equal=”on” custom_padding_last_edited=”on|phone” module_id=”services” _builder_version=”4.19.0″ _module_preset=”default” background_enable_color=”off” width=”100%” max_width=”100%” module_alignment=”center” custom_margin=”0px||||false|false” custom_padding=”0px||3%||false|false” custom_padding_tablet=”||5%||false|false” custom_padding_phone=”||5%||false|false” global_colors_info=”{}” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font_size=”20px” ul_font=”|||on|||||” ul_text_align=”left” ul_font_size=”20px” ul_letter_spacing=”0.2em” ul_line_height=”2em” header_text_align=”center” header_3_font=”|700|||||||” header_3_font_size=”40px” header_3_line_height=”1.4em” text_orientation=”center” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” ul_font_size_tablet=”18px” ul_font_size_phone=”16px” ul_font_size_last_edited=”on|phone” ul_letter_spacing_tablet=”0.2em” ul_letter_spacing_phone=”0.1em” ul_letter_spacing_last_edited=”on|phone” ul_line_height_tablet=”2em” ul_line_height_phone=”1.6em” ul_line_height_last_edited=”on|phone” header_3_font_size_tablet=”32px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

        24\/7 service<\/h3>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.17.6″ _module_preset=”default” background_image=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/mirador-photo-about-us.jpg” background_position=”top_center” custom_padding_tablet=”3%||||false|false” custom_padding_phone=”3%||3%||false|false” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” _builder_version=”4.17.4″ _module_preset=”default” width=”90%” max_width=”1280px” custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/mirador.support\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/reference-systemes-english-logo-horizontal-white.svg” title_text=”reference-systemes-english-logo-horizontal-white” url=”https:\/\/reference.ca\/” url_new_window=”on” show_bottom_space=”off” align=”center” _builder_version=”4.17.6″ _module_preset=”default” max_width=”55%” max_width_tablet=”75%” max_width_phone=”85%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”3%||5%||false|false” animation_style=”slide” animation_direction=”top” animation_duration=”1250ms” animation_intensity_slide=”20%” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.17.6″ _module_preset=”default” text_font=”|||on|||||” text_letter_spacing=”0.2em” text_orientation=”center” background_layout=”dark” animation_style=”slide” animation_direction=”bottom” animation_duration=”1250ms” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” text_letter_spacing_tablet=”0.2em” text_letter_spacing_phone=”0.1em” text_letter_spacing_last_edited=”on|tablet” text_line_height_tablet=”” text_line_height_phone=”1.6em” text_line_height_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

        FOR MORE THAN 25 YEARS, OUR TEAM OF 50 DEVELOPERS, COMPUTER TECHNICIANS AND CONSULTANTS HAVE ALLOWED REFERENCE SYSTEMS TO SUPPORT HUNDREDS OF ORGANIZATIONS IN THEIR TECHNOLOGICAL CHOICES, WHETHER WITH CONVENTIONAL, WEB OR MOBILE APPLICATIONS, TECHNOLOGICAL INFRASTRUCTURE AND THEIR IMPLEMENTATION AND SUPPORT. WE ARE ABLE TO OPERATE ANYWHERE IN QUEBEC, CANADA AND THE UNITED STATES.<\/o:p><\/span><\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        YOUR SOLUTION TO IT WORKFORCE SHORTAGETHE UNAVAILABILITY OF IT SPECIALISTS AFFECTS ALL ORGANIZATIONS IN QUEBEC. RECRUITMENT, MANAGEMENT, TRAINING AND RETENTION OF RESOURCES HAVE BECOME A BURDEN, WASTING TIME AND MONEY FOR COMPANIES. IN RESPONSE TO THIS ISSUE, R\u00c9F\u00c9RENCE SYST\u00c8MES HAS DEVELOPED A NEW SERVICE CALLED \u201cTHE MIRADOR\u201d.MORE THAN 20 SPECIALISTS AT YOUR SERVICETHE MIRADOR IS […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"yoast_head":"\nIT Technicians - Le Mirador - IT Infrastructure Management<\/title>\n<meta name=\"description\" content=\"20 IT Technicians: specialists in servers, virtualization, telecommunications, telephony, cybersecurity, wired and wireless networks\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mirador.support\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Technicians - 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